FAQs
WHAT IS THE DEADLINE FOR PLACING AN ORDER? + -

Orders must be placed no later than 12:00 p.m. on the previous day.

CAN YOU ARRANGE DELIVERY? + -

You have several different options:

Delivery by our refrigerated van service

Our delivery hours are:

  • Monday to Friday from 9:00 a.m. to 1:00 p.m.
  • Weekends and holidays from 9:00 a.m. to 1:00 p.m.

Don’t worry if these times are not right for you!

Orders can be delivered in isothermal containers that keep their contents fresh for about six hours

(please note that if you are renting equipment, delivery must be made by our own delivery personnel)

You can pick up your order at the A Roca store

WHAT ARE THE HOURS FOR PICKING UP ORDERS AT THE AROCA STORE? + -

Every day between 8:00 a.m. and 7:00 p.m., except for weekends, when they must be picked up before 2:00 p.m.

HOW MUCH DO YOU CHARGE FOR DELIVERY? + -

The cost of delivery in Monaco starts at €40 per order,

except where there are exceptional logical constraints during major events in the Principality.

HOW DO I PLACE AN ORDER? + -

By telephone:

call Mélanie or Cécile on +377 92 05 99 55

By e-mail :

contact@arocagourmet.com

Online:

at: www.arocagourmet.shop-and-go.fr/

HOW DO I PAY FOR MY ORDER? + -

You can pay by credit card by calling us on

+377 92 05 99 55

By cheque at the time of delivery

In cash at the time of delivery (please prepare the exact amount)

By bank transfer

We issue our invoice the day after the service. It will be sent to you by e-mail

HOW DO I KNOW WHAT QUANTITIES I SHOULD ORDER? + -

For a simple aperitif

Plan for between 6 and 8 cocktail items

For a lunch or dinner:

Between 12 and 14 savoury items + 3 to 4 sweet items

HOW MUCH DRINK SHOULD I ORDER? + -

Here’s the rule:

For champagne and wine:

One bottle equals 6 glasses or flutes

For soft drinks and mineral water:

One bottle equals 8 glasses

HOW DO I CALCULATE HOW MUCH STAFF I NEED? + -

In general, you should plan for at least

1 server for 25 guests

DO YOU RENT FURNITURE? + -

We rent furniture and tableware

We have a certain amount of equipment and we also work with sub-contractors

WHAT DO I DO IF I STILL HAVE QUESTIONS? + -

Contact us!!!

We will be delighted to assist you

contact@arocagourmet.com

or +377 92 05 99 55

Votre partenaire pour les grands événements

Un service de haut-standing, Terrasses du Grand Prix F1, Réception à bord lors du Monaco Yacht Show, Stand personnalisé pour vos salons, Des invités de 1 à l’infini…

A Roca Gourmet est l’assurance d’événements authentiques et gastronomiques. Nous connaissons et nous adaptons parfaitement à toutes les contraintes logistiques du Rocher !