{"id":2438,"date":"2021-10-12T08:50:55","date_gmt":"2021-10-12T06:50:55","guid":{"rendered":"http:\/\/new.arocagourmet.com\/?page_id=2438"},"modified":"2025-11-04T11:00:30","modified_gmt":"2025-11-04T10:00:30","slug":"traiteur-monaco-faqs-2","status":"publish","type":"page","link":"https:\/\/www.arocagourmet.com\/en\/traiteur-monaco-faqs-2\/","title":{"rendered":"FAQs"},"content":{"rendered":"
FAQs<\/h5><\/div><\/div><\/div><\/div><\/div>
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\n\t\n\t\tWhat are the lead times for placing an order?\u201d\t<\/span>\n\t\n\t\t+<\/span>\n\t\t-<\/span>\n\t<\/span>\n<\/h6>\n
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Orders must be placed at least 72 hours in advance 72 hours in advance<\/strong><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div>

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\n\t\n\t\tCan you arrange delivery?\t<\/span>\n\t\n\t\t+<\/span>\n\t\t-<\/span>\n\t<\/span>\n<\/h6>\n
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Several options are available to you:<\/strong><\/p>\n

Delivery by our refrigerated truck service<\/p>\n

Delivery hours are as follows:<\/p>\n

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  • Monday to Friday, from 9:00 AM to 1:00 PM<\/strong><\/li>\n
  • Weekends from 9:00 AM to 1:00 PM<\/strong><\/li>\n<\/ul>\n

    No worries if these times don\u2019t suit you!<\/p>\n

    Orders can be delivered in insulated container<\/strong> which keeps the freshness for about 6 hours.<\/p>\n

    [Please note, in case of equipment rental, delivery must be carried out by our staff.]<\/p>\n

    Order pickup at A Roca Shop<\/strong><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div>

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    \n\t\n\t\tWhat are the pickup hours at A Roca Shop?\t<\/span>\n\t\n\t\t+<\/span>\n\t\t-<\/span>\n\t<\/span>\n<\/h6>\n
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    Every day from 8h \u00e0 14h<\/strong><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div>

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    \n\t\n\t\tHow much is delivery?\t<\/span>\n\t\n\t\t+<\/span>\n\t\t-<\/span>\n\t<\/span>\n<\/h6>\n
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    Delivery in Monaco is free for orders over \u20ac40 order<\/strong><\/p>\n

    Except in case of exceptional logistical constraints during major events in the Principality.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div>

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    \n\t\n\t\tHow to Place an Order?\t<\/span>\n\t\n\t\t+<\/span>\n\t\t-<\/span>\n\t<\/span>\n<\/h6>\n
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    By email:<\/strong><\/p>\n

    contact@arocagourmet.com<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div>

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    \n\t\n\t\tHow can I pay for my order?\t<\/span>\n\t\n\t\t+<\/span>\n\t\t-<\/span>\n\t<\/span>\n<\/h6>\n
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    By check upon delivery<\/p>\n

    By cash upon delivery (please have the exact amount ready)<\/p>\n

    By bank transfer<\/p>\n

    An invoice is issued the day after the service and will be sent to you by email.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div>

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    \n\t\n\t\tHow do I know how much to order?\t<\/span>\n\t\n\t\t+<\/span>\n\t\t-<\/span>\n\t<\/span>\n<\/h6>\n
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    For a simple aperitif:<\/strong><\/p>\n

    Plan for 6 to 8 cocktail pieces per person<\/p>\n

    For a lunch or dinner:<\/strong><\/p>\n

    Between 12 and 14 savory pieces + 3 to 4 sweet pieces per person<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div>

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    \n\t\n\t\tHow much drink should I order?\t<\/span>\n\t\n\t\t+<\/span>\n\t\t-<\/span>\n\t<\/span>\n<\/h6>\n
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    Here is the rule:<\/strong><\/p>\n

    For Champagne and Wine:<\/strong><\/p>\n

    \u201c1 bottle for 6 glasses<\/p>\n

    For sodas and mineral water:<\/strong><\/p>\n

    1 bottle for 8 glasses<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div>

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    \n\t\n\t\tHow do I determine my staffing needs?\t<\/span>\n\t\n\t\t+<\/span>\n\t\t-<\/span>\n\t<\/span>\n<\/h6>\n
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    As a general rule, plan for at least:<\/p>\n

    1 waiter for every 25 guests<\/strong><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div>

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    \n\t\n\t\tDo you rent furniture?\t<\/span>\n\t\n\t\t+<\/span>\n\t\t-<\/span>\n\t<\/span>\n<\/h6>\n
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    We offer the rental of furniture and tableware<\/strong><\/p>\n

    We have a range of equipment and work in collaboration with subcontractors.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div>

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    \n\t\n\t\tWhat should I do if I still have questions?\t<\/span>\n\t\n\t\t+<\/span>\n\t\t-<\/span>\n\t<\/span>\n<\/h6>\n
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    Contact Us!!!<\/strong><\/p>\n

    We will be happy to assist you<\/p>\n

    contact@arocagourmet.com<\/p>\n

    or +377 92 05 99 55<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div>

    <\/div><\/div><\/div><\/div>
    <\/span><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"FAQs Quels sont les d\u00e9lais pour commander ? + - Les commandes doivent \u00eatre pass\u00e9es au 72h en avance. Pouvez-vous organiser la livraison ? + - Plusieurs possibilit\u00e9s s'offrent \u00e0 vous : Livraison par nos services en camion r\u00e9frig\u00e9r\u00e9 Les horaires de livraison sont les suivants : Du lundi au vendredi de 9h \u00e0 13h [...]","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-full-width.php","meta":{"footnotes":""},"class_list":["post-2438","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.arocagourmet.com\/en\/wp-json\/wp\/v2\/pages\/2438","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.arocagourmet.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.arocagourmet.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.arocagourmet.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.arocagourmet.com\/en\/wp-json\/wp\/v2\/comments?post=2438"}],"version-history":[{"count":24,"href":"https:\/\/www.arocagourmet.com\/en\/wp-json\/wp\/v2\/pages\/2438\/revisions"}],"predecessor-version":[{"id":3577,"href":"https:\/\/www.arocagourmet.com\/en\/wp-json\/wp\/v2\/pages\/2438\/revisions\/3577"}],"wp:attachment":[{"href":"https:\/\/www.arocagourmet.com\/en\/wp-json\/wp\/v2\/media?parent=2438"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}